Scheduling and Front Office Operations
Effective Scheduling
30 ways to reduce patient no-shows
mgma.com
"We recently blogged about patient no-shows, and whether medical practices should charge for them or not. Regardless of your philosophy, there's one thing we can all agree on – no-shows are not good for business! Here are ideas from MGMA resources and the healthcare industry to reduce patient no-shows – and yes, some do include charging..."
Balance supply and demand to perfect your practice schedule
medicaleconomics.modernmedicine.com
By: Rosemarie Nelson
"It's easy to complain about a day that is chaotic because your nurse calls in sick and so many of your patients present with issues that take more time than the schedule allows. But can you just as easily describe the perfect day, a day when your practice is fully staffed and patients are scheduled for just the right amount of your time that each of them needs?"
Patient No-Shows: A To-Don’t List
poweryourpractice.com
"Getting stood up is the worst. No one enjoys arriving at the restaurant just to receive a call from the supposed date who can’t make it because of a gold fish that needed veterinary care. But essentially, patient no-shows are the physician’s equivalent to getting stood up. Except instead of simply wasting time, no-shows cost your practice money..."
Tuning Up Your Patient Schedule
aafp.org
By M. Kyu Chung, MD
"Perhaps one of the most important factors in the success of a family practice is patient flow. An office that can successfully smooth out the peaks and valleys in its schedule can see more patients more efficiently, reduce wear and tear on office staff and physicians and make more money..."
2014 OOA
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